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Baldur's Gate II: Shadows of Amn Hints
How do I open the locked doors on the second floor?
1 of 4: You need to find the keep key.
2 of 4: It is in a room in the bottom area of the second level of the keep.
3 of 4: The room is guarded by a lizard-man mage and a nasty troll, who will morph into 2 smaller trolls of equal power when you kill him.
4 of 4: Once you've killed them all, the key is in a small container area in the broken bookshelf in the upper part of the room.