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Nancy Drew: The Haunting of Castle Malloy Hints
How do I make a phone call?
It's hard to tell, but when Nancy had her accident in the intro, her cell phone went flying and smashed apart. Kyler's castle has no phones (or electricity, or plumbing), so if you want to use a phone you'll have to go down the street to the Screaming Banshee Inn and use their payphone.
Once here, you'll see that the phone has no buttons, only a slot. That means you need to insert your phone card to make a call, and you can only call the people who appear on the phone's display panel. One person's number will be added to this list in the course of the game, but that's it.