Our Privacy Policy

The Universal Hint System has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for www.uhs-hints.com. We are not responsible for the privacy practices or the content of other web sites, including those we have linked to.

Our privacy policy contains the following information:

  1. What information we collect about you
  2. How we use cookies, which advertisers we work with, and how to use adjust your privacy settings
  3. When we share personally identifiable information about you
  4. Whom to contact about your personal information or this policy in general
What information do you collect about me?

Our server automatically collects basic information such as your IP address, your browser type, and the page that referred you to our site. We use this information to help diagnose problems with our server, to administer and improve our Web site, and to collect broad demographic and similar information. Our server may also use this information to customize the content presented to you.

For subscribers to our opt-in newsletters:

You may ask to receive e-mail newsletters about our site or our products. You will receive these newsletters only if you have requested that we send them to you. You may choose to stop receiving future mailings; see the instructions in the newsletter or the opt-out policy below.

For those purchasing our products and services:

We sell our UHS Reader software and related services via an on-line order form and via other ordering methods. Our on-line order form is located on a secure (SSL) server, so that all orders sent to our web site are protected by encryption when you send them to us.

If you wish to purchase any of our products, you must provide your contact information (name, postal mail address, and optionally, your e-mail address), so that we may process and deliver your order. If you purchase these products on-line, you must also provide your credit card number and expiration date; this information is used to bill you for the products and services you purchased.

You will receive information and/or questions about your order via the e-mail address you provide us, if any, and by postal mail. We will ask you on our order form whether you wish receive additional e-mail from us after your order has been processed. We will contact you after your order has been processed only if you have indicated that you wish us to do so.

Customers may change their preferences about receiving future mailings; see the opt-out policy section below.

How do you use cookies, which advertisers do you work with, and how can I adjust my privacy settings?

We use third-party advertising companies to serve ads when you visit our website and to monitor certain pages of our website for the purpose of reporting website traffic, statistics, advertisement clickthroughs, and/or other activity on our website. These companies may use cookies, web beacons, and/or other monitoring technologies to compile anonymous statistics about our website visitors. No personally identifiable information (such as your name, address, email address, or telephone number) is collected by these technologies.

If you would like more information about this practice and to limit the cookies placed by these companies, please see their sites below:

Please note that the list of third-party advertising companies is subject to change without notice. You may opt out of advertising cookies from many advertisers -- including some who do not place advertisements on our website -- by visiting the Network Advertising Initiative.

We may also use cookies that originate from our own server for similar purposes. These cookies are not shared with any other company. You may disable cookies and still view our site. See the UHSWeb help page for more information.

Do you share personally identifiable information about me with anyone?

We do not share any personally identifiable information about you with any third party, except when we reasonably believe that we are required to so by law, to report activities generally accepted as abuse or misconduct (e.g., to report users sending us spam to their internet service providers), or as noted in the section below.

For those purchasing our products and services:

When you place an order with us, we will share certain information about you with third parties as is absolutely necessary to complete the processing of your order. For example, we send credit card numbers and addresses to the payment processor for authorization and fraud screening.

We will respond to any valid request from law enforcement agencies or bank representatives who are investigating any suspected fraud related to your order. We also may contact these parties ourselves if we reasonably suspect that your order is fraudulent.

We will also provide the contact information for customers of the UHS Reader for MacOS to the developer of that program, Illume Software. Illume Software will contact you only if you have also indicated that you wish us to contact you and will not give your contact information to anyone else.

You may choose to purchase our products through several third-party companies. We will identify when we use these resellers in our ordering instructions. We do not share any personally identifiable information about you with our resellers, except as we reasonably believe is necessary to assist them in the processing or refunding of any order that you may place with them.

Whom should I contact about my personal information or this policy?

If you no longer wish us to contact you, if you wish us to change your contact information, or if you have any questions about this policy, you may reach us by either of the following methods:

  1. You can e-mail us here
  2. You can send mail to
    Universal Hint System
    1220 L Street NW #100-174
    Washington, DC 20005
    United States